Date update: 9.9.2025
Company: Cooling Direct FL
1. Information We Collect
We may collect:
- Personal information you provide (such as name, phone, email, and address).
- Service-related information (such as type of AC unit, service requests).
- Minimal non-personal information (such as browser type, device, IP address).
2. How We Use Information
We use your information to:
- Provide HVAC repair, installation, and maintenance services.
- Schedule and confirm appointments.
- Send service updates, invoices, and promotions (if you opt in).
- Improve our website and customer experience.
3. Sharing of Information
- We do not sell or rent your personal information.
- We may share information with trusted service providers (e.g., payment processors, scheduling systems).
- We may disclose information if required by law.
4. Cookies and Tracking
Our website may use cookies to improve user experience and track website usage. You can disable cookies in your browser if preferred.
5. Data Security
We take reasonable measures to safeguard your data, but no system is completely secure.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at [Insert Contact Email].
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.